Double Spring Change in Central Richmond
With this service call our customer had a 1999 Liftmaster Chain Drive Opener and had called in saying that they were unable to open their garage door. When we got to site first thing we did was check the opener which didn’t seem to be the issue so we checked the springs and right away we could see the problem, they had a broken spring. When you have a garage door with 2 springs sometimes people think they can get away with just changing one of them but the case is that even though only one is broken now, it is only a matter of time before the other one breaks as well so we recommend replacing both at once to save our customer the trouble of another service call. Once the springs were installed we made sure that they were balance accordingly and that all the fasteners and bolts were tightened, finishing the job with lubing the bolts and hinges and testing the safety system while generally servicing the garage door.