|
| FAQ's - Garage Doors |
| |
- My Garage Door only opens a few inches, what is wrong?
The most likely cause is the large spring(s) directly above the middle of the Garage Door are broken. If you look up at the spring(s) you will see a gap in the spring.
- I have two springs on my Garage Door and only one spring is broken. Do I need to replace them both?
Yes, the springs are under very high tension. If you only replace the broken spring there will be an imbalance in the torque of the springs. For safety reasons it is policy in the industry to replace both springs at the same time.
- How long on average do springs last?
Most springs are rated at 10,000 cycles. What this means is that how long the springs last depends on the amount usage of your Garage Door gets. On average springs last approximately 8 - 12 years.
- Do you have all sizes of springs?
Yes, we carry a wide selection of springs at all times.
- My spring is not broken but it seems to have lost tension. Can this be fixed?
Yes, we can add a few turns to the spring and rebalance your door to make it operate properly.
- How long does it take to replace a set of springs?
Anywhere from 45 minutes to 1.5 hours.
- My Garage Door is out of balance (too light or too heavy)?
Occasionally we find the wrong size springs have been installed on a door. The remedy is to replace the springs.
Replacing springs requires a trained technician. DO NOT ATTEMPT THIS REPAIR ON YOUR OWN.
- My cables have come off and my Garage Door is hanging sideways can you fix this?
Yes, we will re-reattach or replace your cables as required and rebalance your Garage Door.
- My Garage Door is grinding what could the problem be?
Your horizontal track may be misaligned or you may have worn out rollers or broken or damaged hardware.
- I have run into my Garage Door with my car. Can you replace the sections?
This depends on the age and the manufacturer of your Garage Door. The best thing to do is take a picture of the damage and email to: info@accessgaragedoors.ca . We will let you know if we can repair your door or if you will need to replace it.
- My door track is twisted can this be repaired?
This depends on the amount of damage. The best thing to do is take a picture of the damage and email to: info@accessgaragedoors.ca . We will then let you know if we can repair the track on your Garage Door or if you will need to replace it.
- The hinges, hardware etc. on my Garage Door are broken do you have parts?
Yes we carry all the standard hardware for Garage doors.
- I have a wood Garage Door and the panels have rotted through, can they be replaced?
New panel replacements are not available; sometimes it is possible to have custom panels made.
- Can Steel Garage doors be painted?
Most definitely, each manufacturer has their own specifications which can be found on their websites. Most recommend the use of a high quality alkalyd latex exterior paint.
- How can I maintain my Garage Door?
Once a year use a good quality lubricant like ReleaseAll on all of your hinges & tighten your hardware if required.
|
| |
|
Installation
